The expertise and professionalism I received when I visited this week for the first time was to be expected otherwise they wouldn’t be in business, but the welcoming atmosphere and friendliness of every member of staff was such a bonus! For a rookie like me going into an IT shop is a daunting prospect but IT Central get top marks for customer care and patience.
— Lesley Hutcheson
Tried to build a new PC and had endless problems with it which I’ve been trying to solve for literally months! Finally relented and took it in, Wayne was super helpful and found the exact source of the problem (The CPU! 😩) within 20mins, and for a very reasonable price! Very happy, 10/10 would recommend
— Robyn Urdaibay
BEST IN ELGIN – Fantastic knowledge & honest service – 5*
I visited looking for a laptop repair, previously I visited Currys PCWorld who without EVEN LOOKING at the computer told me the minimum cost would £60 & up to £200 with parts etc & no other info .
I visited IT Scotland who ACTUALLY LOOKED at the laptop & quickly diagnosed the issue as a slightly bent pin which was fixed in seconds at no cost.
In summary in taking time out to go here rather than a large chain I time & money & clearly shows that they are honest & knowledgeable, a rarity in modern retail and more so valuable with technical issues where you can easily be mis-lead or over charged. I will go out of my way to go back here and so should you.
— Christopher Polos
IT Central are simply the tops! I have thrown myself on their mercy many times and my problems have been sorted in a friendly and professional manner. I know that am a twit where anything techno is concerned,(I’m entitled, it’s my age you know!!) but they always treat me with courtesy, for which I thank them. Keep up with the good work!
— Penelope Wilson
We decided to purchase local rather than online. Paid off today when IT Central delivered a temporary replacement monitor for our medical practice - complete with DP leads as well; so impressed that they remembered our specific needs. Great service and highly recommended
— Keith J Anderson
Been in here three times , and I was dealing with a brilliant lad called Wayne. He replaced my laptop screen plus set me up with an SSD I bought from Amazon.... Few weeks later my SSD died ( I reckon it was faulty from Amazon) took it back and Wayne and the lads worked some magic and fixed it! Was over the moon. Highly recommended this place , these folk know what they are doing. No monkey business here. ����
— Arran Moyes
fantastic! honest and reliable!
— Tila Barbarini-Murphy
Went in to ITC’s shop this morning to get some advice on a software issue. Was made to feel very welcome by Brandon and his colleagues. The service was friendly, courteous and kind. And... Brandon solved the problem very quickly. Very happy and I highly recommend these guys...
— Glenn Moore
Great service, very polite and professional. Laptop all sorted in no time, many thanks.
— Karen Collins
Amazing service! Rather than taking a large upfront payment like other IT centres the staff quickly looked over my laptop to identify the issue and fixed parts there and then.
Super quick and fab service. Wouldn’t go any where else- soooo happy my laptop is working
— Morgan Bruce
Put my laptop in with screen not working. IT
Central gave a very professional service even being able to find a replacement part from another old laptop in the shop. Saved me a ton of money which is always a plus. Thank you
— Chris Hall
First class service and price was very reasonable! They had my laptop in and sorted in no time! Would definitely recommend and will definitely be back for my new PC!
— Ronnie Ross
First class service from Lee and the engineer. They sorted out our little problems and got us up and running in no time! Thank you
— Evelyn Thomson
I went into IT Central the other week with some very naïve questions and experience. Being interested in technology but not savvy enough to understand what is required to make a computer work well enough to handle it, it was a daunting task visiting a “professional”
However, with a very warm welcome these guys were fantastic. My questions were dealt with efficiently and professionally and advice was given. I was not led down an expensive path with no need or guided towards something I didn’t need.
I left the store with the right bit of kit for me and my business and the service afterwards has been excellent.
Customer service 5/5
Value for money 5/5
Knowledge 5/5 (but what would I know)
Overall Banter - 6/5
Thanks again team!
— Matthew Cassells
I have recently purchased a new laptop, the service that I was given was excellent! I don’t have great knowledge when it comes to computers, we talked through what I needed and wasn’t made to feel silly not knowing all the technicalities. A first class service from a local company, I will be recommending your services to all of my friends and family!
— Laura Mackay
Excellent price and knowledge on parts for windows and mac machines
— Andrew Joseph French
Took my daughters iPhone 5s in to have the LCD screen replaced, I was met with a very polite and professional service. I had the use of a loan phone for the duration of the repair and the phone is in better condition now than when it went in!! 3 months warranty, 10% military discount and genuine apple parts all for £54 great service
— Ben Sullivan
Scott and Angus are lifesavers. Can’t begin to say how grateful I am to them for fixing my PC and for doing it with good humour and courtesy. It’s a scary thing when your computer with all of your business emails on it suddenly stops working but between them they sorted it. Highly recommended
— Janet Donnelly
I have known the team at IT central for many years and we use them for our company servers and computer support. I have no hesitation in recommending them to anyone, very honest and truly take customer service to the next level.
— James Johnstone
Brilliant service, phone was in and out the same day!
— Sarah Ross
A brilliant team of engineers. Thanks again to Scott for helping a ‘silver surfer’ get to grips with technology -nothing was too much trouble and done with gracious manners.
— Elspeth Cook
Absolutely amazing service, very professional 12/10 will continue to use!
— Alicia Socas
5 star service. Would recommend to anyone!
— Katie Simpson
Can’t thank them enough, convinced my problems were terminal but they were fixed by the time I’d had lunch
— Sue Leach
Very happy that the staff were able to fix my laptop
— Siobhan Smith
fantastic team, really helpfull and knowledgeable. you need to speak to this company if you have any IT requirements. 10/10
— Paul Baker
I’m so happy that IT Central fixed my phone! I wasn’t sure it was possible but my Mam urged me to try them and see if anything could be done. After thinking my phone was a goner - IT Central fixed my phone! � also, everyone, the bag of rice doesn’t work every time if your phone has taken a bath. Don’t trust the Internet, take your phone to a professional!!! Thank you for fixing my phone!
— Ailish Harrison
Went in, this afternoon, to make and enquiry about getting out a headphone jack stuck in a phone. The young guy (sorry I didn’t get your name) had it sorted in a flash. Very grateful for a fantastic service.
— Jacqueline Maxwell
Excellent customer service and really friendly staff. I can highly recommend using IT Central
— Simon Shorthouse